Ordering Information

Processing & Shipping Times

Our processing times vary depending on the volume of orders we have. In general it takes us 7-10 business days to process a personalized order. Non-personalized pieces may ship more quickly. Shipping times vary depending on the class of shipping you have chosen:

 

USPS

First Class Mail: 3-5 Business Days

Priority Mail: 2-3 Business Days

Express: 1-2 Buisness Days (this is the only USPS mail with a guaranteed delivery date)

First Class International: Variable

Priority Mail International: 5-10 Business Days

Express Mail International: 3-7 Business Days (this is the only USPS mail with a guaranteed delivery date)

 

FEDEX

Ground (1-5 Business Days)

2nd Day Air

Next Day Air

 

handwriting jewelry

You will need to upload your handwriting sample in order to add any of our handwriting pieces to your cart. If you have more than one file, please email the remaining files AFTER you have checked out to hello@emilyjanejewelry.com with your order number as the SUBJECT of the email.  Please include all instructions on what you would like engraved in the "Add special instructions for your order…" section at checkout.

 

We cannot create writing for you, we can only work with letters/words present in the files that you send to construct a message or use a full message that is already written.   We occasionally need to rearrange the words in a file to make them fit, if we do this we will send a proof of the new arrangement prior to production to the email address that you provided at checkout.

 

	GOOD IMAGE
This image is not as good as the one to the right as it is not as close up and it is not quite as well lit. While we can work with an image like this, we recommend sending a more zoomed in image as it will result in higher quality engraving.	This image works best because it is a close up, clear, well lit photograph of just the writing that should be included in the engraving. If the engraving you would like comes from multiple sections of a sample, we recommend taking multiple close-up pictures of the wording you would like included and sending them all to us.